Frequently Asked Questions
Why choose us?
We offer you the best quality products and service. Win-to-win business is our first principle.
Are you a factory or trading company?
Yes, we are a professional manufacturer supplying OEM/ODM services.
Can you open custom moulds?
Yes, we can open new moulds according to the customer's specific requirements.
How is your after-sales service?
We provide a one-year guarantee. 0.3% spare parts will be shipped along with your order. Additionally, we support product exchanges if quality issues arise.
What are your payment and logistics terms?
We support payment methods including L/C, T/T, Western Union, MoneyGram, and PayPal. For shipping, we offer options via DHL, UPS, FEDEX, TNT, EMS, and sea freight. Sample orders are delivered within 24 hours, with standard order lead times within 3 days.
What can you expect to receive from us?
You will receive excellent products with unique designs and strict quality control, outstanding support including OEM/ODM and fast delivery, alongside professional business consultation.