Frequently Asked Questions
Are you a factory or trading company?
Yes, we are a professional manufacturer, supplying comprehensive OEM/ODM services.
Can you open mold as customer request?
Yes, we have the technical capability to open custom molds based on client requirements.
How is your After-sales service?
1. Guarantee time: One year.
2. Spare parts: 0.3% spare parts will be shipped with your order.
3. Return policy: We offer product exchange services if quality problems arise.
What are the Payment & Logistics terms?
1. Payment terms: L/C, T/T, Western Union, MoneyGram, PayPal.
2. Shipping terms: Ocean freight, DHL, UPS, FEDEX, TNT, EMS.
3. Delivery: Sample order delivered within 24 hours, standard order lead time within 3 days.
Is product sample available?
Yes, sample orders are available for testing and quality evaluation.
What can you get from us?
1. Excellent products built under strict quality control and unique design standards.
2. Premium services, including OEM/ODM support, efficient after-sales response, and fast delivery.
3. Professional business consultations to help support your project needs.
EVS Powers
